Question 1
A hotel sales director finds repeat corporate accounts declining while occupancy remains stable. What should be done first?
Show answer & explanation
Correct answer: A - Analyze target segments and account retention needs
10 exam-style questions with answers and explanations, straight from our 1,030-question bank. Tap an answer to check yourself. When you're ready, take the scored version in the free practice test.
The CHSP exam has 100 questions and runs 2 hours.
These 10 free CHSP questions are organized by exam domain, so you can see how each part of the Certified Hospitality Sales Professional blueprint is tested. Reveal the answer and explanation under each question.
A hotel sales director finds repeat corporate accounts declining while occupancy remains stable. What should be done first?
Correct answer: A - Analyze target segments and account retention needs
A marketing plan objective should primarily provide what benefit?
Correct answer: A - A measurable outcome that can be tracked against performance
Which approach best targets business travelers?
Correct answer: A - Emphasize convenience, business amenities, and account relationships
A resort wants more leisure guests in a slow season. Which strategy fits best?
Correct answer: A - Promote experiences and packages aligned with leisure motivations
A hotel works with travel agents. Which practice supports the relationship?
Correct answer: A - Provide accurate information, availability, and booking support
A meeting planner requests a proposal. What is the best sales response?
Correct answer: A - Ask about objectives, space, timing, and attendee requirements
Before marketing to a special segment, a hotel should determine:
Correct answer: A - Whether the segment has identifiable needs and profitable demand
Which practice best manages a hotel sales office?
Correct answer: A - Measure activities and results against defined expectations
A hotel is nearly sold out when a guest calls. What should the reservation agent do?
Correct answer: A - Review inventory and offer appropriate available options
A hotel has 200 available rooms and sells 150. What is occupancy?
Correct answer: A - 75%
The CHSP exam also covers these domains. Drill them in the full free practice test:
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